Contatti Zyxel

Unified Access Gateway 2100 UAG

Access Gateway, Hot-Spot fino a 200 utenti e Wireless LAN Controller All-in-One.

  • EEE 802.11 a/b/g/n dual-radio (2.4 GHz and 5 GHz) design
  • Supports 200 concurrent logins by default and up to 300 via license upgrade (UAG4100)
  • Integrated account generator, Web-based authentication portal and billing system
  • Supports external RADIUS servers
  • Per account bandwidth management
  • SP350E Service Gateway Printer enables oneclick account and billing generation
  • Built-in WLAN controller
  • Facilitates compliance with data retention regulations

The All-in-one Guest Access Solution of Tomorrow, Delivered Today

High quality Internet service is no longer optional for hospitality businesses. It is a guest expectation and a key to customer satisfaction. Yet, providing satisfactory Internet access is not simply a matter of installing Ethernet cables and wireless access points where guests need them. Hospitality businesses need to address the issues of access management, regulation compliance, and providing sufficient bandwidth for an exploding amount of wireless mobile devices.

The Zyxel UAG4100/2100 Unified Access Gateway is a next-generation, all in one wireless hotspot/access gateway designed to fulfill the hospitality challenges of both today and tomorrow. In addition to account management, billing, and data retention capabilities, the UAG4100/2100 offers premium features—like 802.11 a/b/g/n dual-radio Wi-Fi and a built-in WLAN controller—to deliver better scalability, capacity, and performance to fulfill tomorrow’s guest access demands.

Generating Revenue

The Zyxel Unified Access Gateway is designed with advanced billing, user authentication, and access control features that help hospitality businesses manage guest accounts, block unauthorized access, and generate revenue with their Internet services. It gives hospitality businesses the flexibility to offer Wi-Fi access as a free service, a tiered service (premium when a purchase is made), or a paid service, depending on the preferred business model.


Guest Account Management

Featuring a built-in account generator and a Web-based authentication portal, the UAG4100/2100 helps hospitality businesses provide controlled network access to hundreds of guests with ease. Simply by entering the provided account information in the captive portal, guests can get secure wired or wireless access to the Internet in a matter of seconds. Additionally, the UAG4100/2100 supports external RADIUS servers and external portal page redirection for added deployment flexibility.

Billing System

Hospitality businesses can create up to 10 pre-paid billing plans with the UAG4100/2100. Billing plans can be customized with varying bandwidth speeds, service duration, and level of payment.


SP350E Service Gateway Printer

The SP350E and UAG4100/2100 combination is the perfect solution for Wi-Fi hotspot applications. The SP350E enables one-click billing and account generation, which offers easy operation for staff members and smooth services flows in hotel lobbies, conference rooms, waiting areas and busy restaurants and cafés.

SMS Ticketing

The UAG4100/2100 supports SMS ticketing with ViaNett to provide improved convenience for both the business owner and the customer. With support for SMS ticketing, the UAG4100/2100 allows business owners to send Internet account and billing information directly to the customer’s mobile phone, without needing to spend loads of money building an independent SMS ticketing system. This feature offers a cheaper and more environment-friendly ticketing solution compared to paper ticketing, and reduces the inconvenience related to customers loosing or forgetting paper tickets.




Hardware Specifications
RJ-45 ports   4 x LAN, 1 x WAN (10/100/1000 Mbps)
USB ports   2
Ticket printer support   Yes (SP350E)
System Capacity & Performance*1
Routing throughput (Mbps)*2   150
Concurrent logins (default/max.)   100/200
Max. concurrent sessions*3   20,000
DHCP pool size   4,096
Built-in account generator   Static accounts
Dynamic accounts
WLAN Management
Built-in WLAN controller   Yes
Managed AP number (default/max.)   0/8
SSID   8
Wireless Specifications
Standard compliance   802.11 a/b/g/n
Wireless frequency   Concurrent 2.4 & 5 GHz
Radio   2
SSID number   16
Maximum transmit power 
(Max. total channel)
  US (FCC) 2.4 GHz
24.3 dBm, 2 antennas
US (FCC) 5 GHz
25.8 dBm, 2 antennas
EU (ETSI) 2.4 GHz
18.6 dBm (EIRP), 2 antennas
28.4 dBm (EIRP), 2 antennas
No. of antenna   2.4 GHz: 2T2R MIMO 5 GHz: 2T2R MIMO (Detachable, SMA-R)
Antenna gain   3 dBi
Data rate   802.11b/g: 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48 and 54 Mbps 802.11a: 6, 9, 12, 18, 24, 36, 48 and 54 Mbps 802.11n: up to 300 Mbps in MCS15 (40 MHz; GI = 400 ns)
Receive sensitivity   2.4 GHz
  • 11 Mbps ≤ -87 dBm
  • 54 Mbps ≤ -74 dBm
  • HT20 ≤ -71 dBm
  • HT40 ≤ -68 dBm
5 GHz
  • 154 Mbps ≤ -75 dBm
  • HT20
  • MCS15 ≤ -71 dBm
  • HT40, MCS15 ≤ -69 dBm
AAA & Billing
Web-based authentication   Yes
RADIUS client   Yes
Time-to-finish/Accumulation billing modes   Yes/Yes
Customizable billing profiles   Yes
Account operator   Yes
User agreement   Yes
SMS ticketing   License
SPI firewall   Yes
Layer 2 isolation   Yes
VPN pass-through   Yes
802.1x support   Yes
Syslog   Yes
SNMP   Yes
Limited user sessions   Yes
Pass-through address   Yes (IP)
Walled garden   Yes
Customizable login page   Yes
Customizable user agreement page   Yes
Power Requirements
Power input   12 V DC, 2.5A max.
Max. power consumption (watt)   28
Physical Specifications
Item   Dimensions (WxDxH)(mm/in.)
272 x 171 x 36/10.71 x 6.73 x 1.42
Weight (kg/lb.)
Packing   Dimensions (WxDxH)(mm/in.)
416 x 247 x 71/16.38 x 9.72 x 2.80
Weight (kg/lb.)
Included accessories  
  • Power adapter
  • Rack Mounting kit
  • Antenna x 4
Environmental Specifications
Operating   Temperature
0°C to 40°C (32°F to 104°F)
10% to 90%(non-condensing)
Storage   Temperature
-30°C to 70°C (-22°F to 158°F)
10% to 90%(non-condensing)
MTBF (hr)   497,644
EMC   FCC Part 15 (Class A), CE EMC (Class A), C-Tick (Class A), BSMI
Safety   LVD (EN60950-1), BSM



1. Actual performance may vary depending on network conditions and activated applications.

2. Routing throughput measured using the industry standard IXIA IxLoad testing tool (1,460-byte TCP packets).

3. Maximum sessions measured using the industry standard IXIA IxLoad testing tool.


LIC-EAP Managed AP scalability license Increases the amount of supported managed APs by 8
LIC-SX Concurrent device upgrade license Increases the amount of supported Concurrent device upgrade by 100
LIC-eSMS SMS ticketing license One time SMS ticketing license for UAG2100



SP350E (Service Gateway Printer) 
Buttons 3
Paper roll width 58 (+0/-1) mm
Interface 10/100 Mbps RJ-45 port
Power input 12 V DC, 3 A max.
Item dimensions (WxDxH) 176 x 111 x 114 mm (6.93” x 4.37” x 4.49”)
Item weight 0.8 kg (1.76 lb.)


Small Hotel Internet Access



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